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sync won't complete after updating to ubuntu 18.04 and loose all my logins bookmarks and ...

m.mareshki1993
m.mareshki1993
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Hello there. I'm using firefox on ubuntu 18.04 that released a few day ago. After update I have lost my logins and bookmarks in firefox sync. In past I have changed my os several times and it always worked fine (a few minute before the last logout i started a sych and after install new os logedin to firefox sync and everything was fine) but this last time it does not work as it was so how can recover that data(passwords bookmark and ...)

Hello there. I'm using firefox on ubuntu 18.04 that released a few day ago. After update I have lost my logins and bookmarks in firefox sync. In past I have changed my os several times and it always worked fine (a few minute before the last logout i started a sych and after install new os logedin to firefox sync and everything was fine) but this last time it does not work as it was so how can recover that data(passwords bookmark and ...)

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

m.mareshki1993
m.mareshki1993 Question owner
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So how can make a local backup from firefox ? Im using waterfox (x64) on windows 7 and firefox on Ubuntu 18.04

user1494117
user1494117
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please read this on how to back up and restore your firefox profile then i will help you out with your issues. i just want to make sure you don't lose your important data first. it very well may be Ubuntu itself.

(fixed link - c)

Modified by cor-el