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I cannot add asecond device as I do not have a second work device and my perrsonal account is connected to my personal cell phone

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  • Last reply by Shadow110

jayelapachet
jayelapachet
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You keep sending me emails to set up a second device. I do not have a second WORK device. I cannot set up this account on my PERSONAL cell phone since 1) it is personal and 2) my personal FF account is already linked. How do I proceed. Thanks.

You keep sending me emails to set up a second device. I do not have a second WORK device. I cannot set up this account on my PERSONAL cell phone since 1) it is personal and 2) my personal FF account is already linked. How do I proceed. Thanks.

All Replies (3)

Shadow110
Shadow110
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Hi, Thank you for your question about the Firefox Sync service. Terminate.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

jayelapachet
jayelapachet Question owner
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I am just setting up FF at work. FF keeps sending me emails to set up a second device. I am not doing Sync or Backup. I am just trying to set up as FF is asking. Thank you.

Shadow110
Shadow110
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Since Sync is for syncing devices (plural) you have no need of a Firefox Account (unless use pocket or log into Extensions) : https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account

Please let us know if this solved your issue or if need further assistance.