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Since last update I cannot receive BBC radio broadcasts - MS Explorer is fine. use

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

mgallagher
mgallagher
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Sorry - I am not a technical person. 2 to 3 weeks ago Mozilla automatically updated firefox. I use firefox every day (c. 8 years) to listen to bbc radio broadcasts and have not had problems previously. I select a radio channel e.g. bbc radio 4 and the website generates a separate window - as normal - but no sound and the the window does not respond. If I use windows Internet Explorer everything works as normal.

Please note I am still using Windows 7.

Regards Michael Gallagher

Sorry - I am not a technical person. 2 to 3 weeks ago Mozilla automatically updated firefox. I use firefox every day (c. 8 years) to listen to bbc radio broadcasts and have not had problems previously. I select a radio channel e.g. bbc radio 4 and the website generates a separate window - as normal - but no sound and the the window does not respond. If I use windows Internet Explorer everything works as normal. Please note I am still using Windows 7. Regards Michael Gallagher

All Replies (3)

WestEnd
WestEnd
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Link to the BBC so others can test for problems?

mgallagher
mgallagher Question owner
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BBC.CO.UK and then menu options MORE, RADIO, Radio 4 etc

Shadow110
Shadow110
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Hi, please try in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?