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Bookmarks- tried all your solutions, and i still cant retrieve or add new bookmarks

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I have tried a your support suggestions to restore my bookmarks. Ive replaced places.sqlite and all other files, and still unsuccessful. I attempted to restore from a previous date, but a error occurs "unable to process backup file". I've restarted the computer. Ive uninstalled the program and reinstalled. I don't have any addon's that i've installed.

PLEASE HELP ME! I don't want to use chrome!

I have tried a your support suggestions to restore my bookmarks. Ive replaced places.sqlite and all other files, and still unsuccessful. I attempted to restore from a previous date, but a error occurs "unable to process backup file". I've restarted the computer. Ive uninstalled the program and reinstalled. I don't have any addon's that i've installed. PLEASE HELP ME! I don't want to use chrome!

All Replies (5)

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[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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It says it is unable to verify; I have uninstalled and reinstalled, but still same problem

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Hi, did you follow the rest of what cor-el said regarding deleting places.sqlite ??

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Yes I did, multiple times, I also verified no other copies of Firefox or places file are on my computer. I really love Firefox the best, so this sucks....