This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I'm trying to move Thunderbird data to my new computer but cannot download thunderbird without donating again. Why is this?

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

alko
alko
more options

I downloaded and installed (and donated) Thunderbird on my Vista PC a few weeks ago. I have just installed a new PC and want to move my Thunderbird data from my old Vista PC to a new Windows 10 PC but I cannot download Thunderbird because the donate screen will not let me move forward without another donation. Do I have to donate each I want to download?

I downloaded and installed (and donated) Thunderbird on my Vista PC a few weeks ago. I have just installed a new PC and want to move my Thunderbird data from my old Vista PC to a new Windows 10 PC but I cannot download Thunderbird because the donate screen will not let me move forward without another donation. Do I have to donate each I want to download?

Chosen solution

Please post a screenshot showing this donation screen.

Thunderbird is free. You may donate if you wish, but you don't have to.

Read this answer in context 👍 0

All Replies (1)

Zenos
Zenos
more options

Seçilmiş Həll

Please post a screenshot showing this donation screen.

Thunderbird is free. You may donate if you wish, but you don't have to.