This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I did not request download link for Firefox Focus, why did I receive email?

hsfarm
hsfarm
more options

I rec'd email 1/2 hour ago, stating: "Thanks for asking for info to download Firefox Focus onto your mobile device. We hope you’re enjoying the Firefox experience that’s been made just for you, not for profit." I did not request anything. I do not want to download Firefox Focus. I do not even know what it is!

I rec'd email 1/2 hour ago, stating: "Thanks for asking for info to download Firefox Focus onto your mobile device. We hope you’re enjoying the Firefox experience that’s been made just for you, not for profit." I did not request anything. I do not want to download Firefox Focus. I do not even know what it is!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Possibly you tapped something in Firefox accidentally that generated it -- one of the little snippets that promotes other Mozilla software, maybe? -- otherwise, I have no idea.

If you get more of them, or if you want to avoid all promotional emails, check the subscription settings on your Firefox Account:

https://accounts.firefox.com/settings/communication_preferences