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reset sync account

user1536777
user1536777
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hi,

i had my sync account logged in on one of my pcs and i would like to merge the tabs from another pc

but i realize i do not remember the password anymore

i've tried to disconnect the account and reset the password but i get an error message when it tries to reset

i am ok with losing th data but i just want to be sure that my account can be accessed by me; currently i would like to be able to reset it's password (the account email is the same as the support forum account mail i used)

please advise


thank you!

hi, i had my sync account logged in on one of my pcs and i would like to merge the tabs from another pc but i realize i do not remember the password anymore i've tried to disconnect the account and reset the password but i get an error message when it tries to reset i am ok with losing th data but i just want to be sure that my account can be accessed by me; currently i would like to be able to reset it's password (the account email is the same as the support forum account mail i used) please advise thank you!

Chosen solution

There's been a problem with Sync services and/or Firefox Accounts on Sat 08-18 US time zones which seems to have started just after midnight in the Central time zone. That problem seems to be gone now.

Read this answer in context 👍 1

All Replies (3)

Shadow110
Shadow110
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If you do not remember you can follow directions for resetting. Note will loose all the information.

the-edmeister
the-edmeister
  • Moderator
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Seçilmiş Həll

There's been a problem with Sync services and/or Firefox Accounts on Sat 08-18 US time zones which seems to have started just after midnight in the Central time zone. That problem seems to be gone now.

user1536777
user1536777 Question owner
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Indeed, tried again today and it work from the first try!

Thank you very much for notifying me of the outage, it seems this was it!

Much appreciated!