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The aa.com site does not work properly using firefox, using edge the site does work correctly

  • 1 cavab
  • 1 has this problem
  • 7 views
  • Last reply by Shadow110

miguel14
miguel14
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I cannot update seat assignments using firefox on the American airlines site. Using my edge browser, I can update seat assignments. I also get messages that firefox is blocking some apps while on the aa site. This may be causing the problem.

I cannot update seat assignments using firefox on the American airlines site. Using my edge browser, I can update seat assignments. I also get messages that firefox is blocking some apps while on the aa site. This may be causing the problem.

All Replies (1)

Shadow110
Shadow110
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Hi, what extensions are you running please and info was not shared for that ? As well what security software are your running ?

Please Test : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?