This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why does a weird sender name show up when I send an email?

  • 2 cavab
  • 1 has this problem
  • 3 views
  • Last reply by McCoy

needtoknowhow
needtoknowhow
more options

Out of the blue my emails began showing up to recipients with a weird sender name yesterday afternoon. How do I get rid of that and go back to normal name? Tried AOL tech and that did not help. Thanks if you can help me.

Out of the blue my emails began showing up to recipients with a weird sender name yesterday afternoon. How do I get rid of that and go back to normal name? Tried AOL tech and that did not help. Thanks if you can help me.

All Replies (2)

WestEnd
WestEnd
more options

FF is a browser not a email program.

McCoy
McCoy
more options

Hello needtoknowhow,

Like Westend said : Firefox is a browser, and doesn't 'do' email, but would you please take a look at this article :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

In case you're using Thunderbird - you can post your question on their support forum :

https://support.mozilla.org/en-US/questions/thunderbird

(click on the 'Ask a Question' at the top of the page)