This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Version 62.0.3 has killed the video part of YouTube videos

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

moffettl
moffettl
more options

Since updating to vs. 62.0.3, when I play a video from YouTube, I only hear sound and the picture is just a blur covering the screen. Is there a fix for this? If not, is there a way I can restore the prior version?

Thank you

Since updating to vs. 62.0.3, when I play a video from YouTube, I only hear sound and the picture is just a blur covering the screen. Is there a fix for this? If not, is there a way I can restore the prior version? Thank you

All Replies (3)

WestEnd
WestEnd
more options

Do you have adblocker installed?

moffettl
moffettl Question owner
more options

Yes, but I have had it for a very long time.

Thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.