This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

popup monetisation turn off

  • 3 cavab
  • 1 has this problem
  • 4 views
  • Last reply by McCoy

Andreazzz
Andreazzz
more options

Hi I have this irritating popup showing up almost every time I open a tab saying: "Please support this add-on by enabling the monetisation feature. It allows merchant sites that you shop from to generate revenue for this addon developer. This involves setting cookies on merchant sites of your visit which will tag the developer of this addon as the referrer where he will be compensated.Merchant sites visited will be forwarded through http://r.srvtrck.com, to set a cookie which will tag this developer as the referrer. No data is collected from you." Seems it tries to appear legitimate having a moz-extension:// address in the title bar. I have tried with a malware program, but no luck. What do you recommend? (OSX 10.12.6, Firefox 63.0.3)

Hi I have this irritating popup showing up almost every time I open a tab saying: "Please support this add-on by enabling the monetisation feature. It allows merchant sites that you shop from to generate revenue for this addon developer. This involves setting cookies on merchant sites of your visit which will tag the developer of this addon as the referrer where he will be compensated.Merchant sites visited will be forwarded through http://r.srvtrck.com, to set a cookie which will tag this developer as the referrer. No data is collected from you." Seems it tries to appear legitimate having a moz-extension:// address in the title bar. I have tried with a malware program, but no luck. What do you recommend? (OSX 10.12.6, Firefox 63.0.3)

All Replies (3)

FredMcD
FredMcD
more options

Do you know what add-on is causing this? You should contact its support.

Andreazzz
Andreazzz Question owner
more options

I deleted all add-ons and then the problem disappeared.

McCoy
McCoy
more options

Andreazzz said

I deleted all add-ons and then the problem disappeared.

What you should do now is : re-enable the add-ons one by one, till you find the one that causes the problem.

Would you do that please and let us know which add-on turned out to be the culprit  ?