This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot get windows explorer to open and work

  • 1 cavab
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

more options

It appears that Firefox has blocked windows explorer. I use Vista business but want to upgrade to windows 7. I also get messages that say that I need to install Apple application support but cannot do this either. I have deleted I tunes as a temporary measure because I know this will be a necessary action before upgrading Windows. Thanks for any help.

It appears that Firefox has blocked windows explorer. I use Vista business but want to upgrade to windows 7. I also get messages that say that I need to install Apple application support but cannot do this either. I have deleted I tunes as a temporary measure because I know this will be a necessary action before upgrading Windows. Thanks for any help.

All Replies (1)

more options

Firefox can call Windows Explorer but that is it.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?