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Firefox 64.0 or above constant tab crashes on windows 7

  • 3 cavab
  • 1 has this problem
  • 8 views
  • Last reply by Pj

HarveyK2
HarveyK2
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I've tried updating to version 64.0 when it came out few weeks ago, but after restarting Firefox every tab from previous session that I tried reloading or any pages opened in new tabs kept crashing. I've tried safe mode but it didn't make any difference. Only solution was returning back to 63.0.3 where everything works fine. Today I've tried updating to 64.0.2 hoping that problem was fixed, but it still remains. Even went to try latest 65 beta, but same thing every tab that gets in focus and reloads, tab crashed immediately and cannot be restored. I don't have many add-ons, but one thing I've noticed is if I try to go to Panorama Tab Groups it crashes entire Firefox. However disabling that add-on didn't help with tab crashes. This is all happening on Windows 7 64-bit, while on my other computer with Windows 10 64-bit everything works fine on version 64.0 and 64.0.2 with same add-ons installed. Here is a list off add-ons used on both computers: 

+ Close Tab Button
+ Dark Reader
+ Livemarks
+ Nuke Anything
+ Panorama Tab Groups
+ uBlock Origin
+ Web Developer
+ Zoom Image

Do you have any ideas how to fix this problem.

I've tried updating to version 64.0 when it came out few weeks ago, but after restarting Firefox every tab from previous session that I tried reloading or any pages opened in new tabs kept crashing. I've tried safe mode but it didn't make any difference. Only solution was returning back to 63.0.3 where everything works fine. Today I've tried updating to 64.0.2 hoping that problem was fixed, but it still remains. Even went to try latest 65 beta, but same thing every tab that gets in focus and reloads, tab crashed immediately and cannot be restored. I don't have many add-ons, but one thing I've noticed is if I try to go to Panorama Tab Groups it crashes entire Firefox. However disabling that add-on didn't help with tab crashes. This is all happening on Windows 7 64-bit, while on my other computer with Windows 10 64-bit everything works fine on version 64.0 and 64.0.2 with same add-ons installed. Here is a list off add-ons used on both computers: + Close Tab Button + Dark Reader + Livemarks + Nuke Anything + Panorama Tab Groups + uBlock Origin + Web Developer + Zoom Image Do you have any ideas how to fix this problem.

All Replies (3)

Pj
Pj
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Jan 10, 2019 Post:

HarveyK2 said

I've tried updating to version 64.0 when it came out few weeks ago, but after restarting Firefox every tab from previous session that I tried reloading or any pages opened in new tabs kept crashing. I've tried safe mode but it didn't make any difference. Only solution was returning back to 63.0.3 where everything works fine.

Today I've tried updating to 64.0.2 hoping that problem was fixed, but it still remains. Even went to try latest 65 beta, but same thing every tab that gets in focus and reloads, tab crashed immediately and cannot be restored.

I don't have many add-ons, but one thing I've noticed is if I try to go to Panorama Tab Groups it crashes entire Firefox. However disabling that add-on didn't help with tab crashes.

This is all happening on Windows 7 64-bit, while on my other computer with Windows 10 64-bit everything works fine on version 64.0 and 64.0.2 with same add-ons installed.

Here is a list off add-ons used on both computers: Close Tab Button Dark Reader Livemarks Nuke Anything Panorama Tab Groups uBlock Origin Web Developer Zoom Image Do you have any ideas how to fix this problem.

Please do the following:

Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in:

<center>DxDiag /64bit</center>

...Wait until the green bar loads and disappears, then click "Save All Information".
Post back here in the Forum, just these information parts, under these three Headers:

System Information


Display Devices


Disk & DVD/CD-ROM Drives



~Pj

HarveyK2
HarveyK2 Question owner
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Waiting for a reply for more than a month was too long. After seeing a few more post here with similar issues on Win7 that were also without answer. I've finally moved to Windows 10 where same version of Firefox with identical add-ons worked fine.

Modified by HarveyK2

Pj
Pj
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HarveyK2 said

Waiting for a reply for more than a month was too long...

Sorry about that. All the helpers here are FF users and not from Mozilla itself. Today, I was beyond page 20 checking with month-plus no-answers. Myself, if about two weeks or more had gone by, I'd bump or re-post. I don't know if month-plus questions are too old for most here to check on.

Not doubt yours and the 'few' other were somewhat isolated cases. If it were widespread, the post count would be 'abnormally' high. Glad you got it fixed.


~Pj