This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Video player controls not responding to interaction

more options

I have found a bug with the video player that is bundled with firefox. Videos on wbrc.com play automatically and controls aren't responsive at all. I cannot confirm if this issue is present on other sites that don't use their own player since i don't know any other sites to test on. I can only control the video using the right click menu.

I have found a bug with the video player that is bundled with firefox. Videos on wbrc.com play automatically and controls aren't responsive at all. I cannot confirm if this issue is present on other sites that don't use their own player since i don't know any other sites to test on. I can only control the video using the right click menu.
Attached screenshots

Modified by thepcwiz101

All Replies (8)

more options

Went there and clicked on video and had full control. What other addons do you have installed?

more options

Did you check for issues caused by your extensions?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

thepcwiz101 said

I have found a bug with the video player that is bundled with firefox. Videos on wbrc.com play automatically and controls aren't responsive at all. I cannot confirm if this issue is present on other sites that don't use their own player since i don't know any other sites to test on. I can only control the video using the right click menu.

It should be using the HTML5 player on the site. So left clicking on the play button on bottom left corner and the bar does nothing?

Even though it is for Youtube HTML5 player, I wonder if the h264ify Extension you have installed is causing an issue.

more options

James said

thepcwiz101 said
I have found a bug with the video player that is bundled with firefox. Videos on wbrc.com play automatically and controls aren't responsive at all. I cannot confirm if this issue is present on other sites that don't use their own player since i don't know any other sites to test on. I can only control the video using the right click menu.

It should be using the HTML5 player on the site. So left clicking on the play button on bottom left corner and the bar does nothing?

Even though it is for Youtube HTML5 player, I wonder if the h264ify Extension you have installed is causing an issue.

Disabled h264ify no change and correct also volume control does slide but the volume doesn't change.

more options

WestEnd said

Went there and clicked on video and had full control. What other addons do you have installed?

ublock origin, poper blocker (set to disabled on wbrc.com), and iridium.

more options

cor-el said

Did you check for issues caused by your extensions? Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Yes i did except for hardware acceleration because hardware acceleration works really well for me compared to chrome.

more options

cor-el said

Did you check for issues caused by your extensions? Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

I just tried firefox safe mode and still the issue persists.

more options

Just tested wbrc.com videos on google chrome and video controls work fine and i notice they are using the default video player that the google chrome browser uses. Theres no custom video player on their site apparantly.