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Firefox crashes instantly on YouTube videos

  • 3 cavab
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

ch3001
ch3001
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I updated Flash Player yesterday to the latest version. Now, Firefox instantly crashes when I play a YouTube video. Videos on vimeo and other sites seem to work fine, but on YouTube it crashes (and the entire window is closed down) within a split second.

I have tried disabling flash player, still crashes. It also crashes in safe mode. Other browsers like Chrome works fine, so I assume the problem must be with Firefox. I've sent in a crash report but I'm also looking for answers to fix this here.

I updated Flash Player yesterday to the latest version. Now, Firefox instantly crashes when I play a YouTube video. Videos on vimeo and other sites seem to work fine, but on YouTube it crashes (and the entire window is closed down) within a split second. I have tried disabling flash player, still crashes. It also crashes in safe mode. Other browsers like Chrome works fine, so I assume the problem must be with Firefox. I've sent in a crash report but I'm also looking for answers to fix this here.

All Replies (3)

WestEnd
WestEnd
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Where did you get your flash or how did you update it?

ch3001
ch3001 Question owner
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WestEnd said

Where did you get your flash or how did you update it?

by the automatic updates from adobe.

FredMcD
FredMcD
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Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support