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Can no longer email from within Acrobat or Open Office

  • 6 cavab
  • 6 have this problem
  • 3 views
  • Last reply by hypotenuse

LarryTcan
LarryTcan
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Since upgrading this morning to 60.5.2 emailing from within the two programs is not working. Emails worked immediately prior to the upgrade.

Acrobat 8 pops up with "A specified recipient type is not valid"

Open office advises via 'can not find a working e-mail configuration"

Since upgrading this morning to 60.5.2 emailing from within the two programs is not working. Emails worked immediately prior to the upgrade. Acrobat 8 pops up with "A specified recipient type is not valid" Open office advises via 'can not find a working e-mail configuration"

Chosen solution

We have some reports that re-installing 60.5.2 after an auto-update works: https://www.thunderbird.net/en-US/thunderbird/all/

Personally I had to uninstall an unused version of Office to get it to work.

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All Replies (6)

Matt
Matt
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  • Top 10 Contributor
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This update includes registry updates for MAPI I think. Try rebooting your computer.

sfhowes
sfhowes
  • Top 10 Contributor
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The Send To - Mail Recipient function is also broken with 60.5.2:

https://bugzilla.mozilla.org/show_bug.cgi?id=1530820

It was previously working here with 60.5.1 in both W7 and W10.

Matt
Matt
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  • Top 10 Contributor
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I had to update to 60.5.2 manually to test this. I was still sitting on 50.5.0 which just silently crashed.

Lets update the bug a bit with some details and see if there is life. 

I have confirmed it, so now we wait.
Jorg K
Jorg K
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Seçilmiş Həll

We have some reports that re-installing 60.5.2 after an auto-update works: https://www.thunderbird.net/en-US/thunderbird/all/

Personally I had to uninstall an unused version of Office to get it to work.

Jorg K
Jorg K
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Details for a fix/workaround can be found here: https://bugzilla.mozilla.org/show_bug.cgi?id=1530820#c30

Basically Thunderbird need to be properly reinstalled.

Sending files with non-ASCII names may not work. There are two workarounds: Either switch the system code page to UTF-8 (if on Windows 10) or reset HKLM\SOFTWARE\Clients\Mail\Mozilla Thunderbird - SupportUTF8 to 0

hypotenuse
hypotenuse
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Yes. Had the same problem with 'Send to Email' from LibreOffice.

A full reinstall of the 60.5.2 version fixed it.

Thanks.