Can't right mouse, send to mail recipient, since Thunderbird updated this week
I used to be able to click on a file, click right mouse, select send to mail recipient, and then send it on it's way. Thunderbird did an upgrade this week and now even though the send to selection is there, Thunderbird will not open a new window like it used to where I would just have to put in the recipient's address and send.
All Replies (6)
Located a bug which is currently receiving much attention. It describes the issue you seem to be experiencing.
Assuming you are currently running Thunderbird version 60.5.2 If this is an important thing which you are using a lot, I'm suggesting you uninstall the Thunderbird program via Control Panel > Program and Features select Thunderbird and click on 'uninstall'.
Then download a fresh install for previous version and report back on whether this works ok.
Choose the appropriate version eg: Windows OS either win32 or win64. Note win32 will work on both 32bit and 64 bit computers.
then choose prefered language Download the file, run and install. Suggest you set Thunderbird to ask when to update and not do it automatically. Then you can follow the bug to know when it has been fixed so allowing you to update.
I assume that I will have to set up my accounts again. Will I loose all my emails?
You would be assuming wrong.
Profile folders are not stored in the same place as the program. You can uninstall and reinstall the program.
Profile folders are stored here:
- C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\
You can backup profile folders by copy pasting the 'Thunderbird' folder to an external drive. Always exit Thunderbird before creating a backup.
Program is store here:
Windows OS 32bit
- C:\Program Files\Mozilla Thunderbird\
Windows OS 64bit
- C:\Program Files (x86)\Mozilla Thunderbird\
Modified by Toad-Hall
I have this problem too, but on two different 64-bit PCs with Win 10 and 60.5.2 this is what happened. I right click on a file in explorer and got this warning: Another application is attempting to send mail using your user profiel. Are you sure you want to send mail? I click ok. And nothing happens. There is also a check box that says warn me when this happens. If I uncheck, next time I right click the file, nothing happens at all. Seems like a new bug.
