We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I keep getting logged out of sites when I close Firefox

constructionlaw
constructionlaw
more options

Recently I began having trouble with goclio.com logging out every time I close firefox. I did the suggested:

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

with no luck. This doesn't happen in Chrome. I've cleared the cache, etc. but still same issue.

Recently I began having trouble with goclio.com logging out every time I close firefox. I did the suggested: Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings. Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off. with no luck. This doesn't happen in Chrome. I've cleared the cache, etc. but still same issue.

All Replies (2)

FredMcD
FredMcD
more options

I see you are using password add-ons. The problem might be there.

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Usually you stay logged into a site because the site sets a "persistent" cookie. (The other kind is a "session" cookie which Firefox clears when you exit.)

To see what kind of cookies the site is setting, you can open the Storage Inspector tool while you are on the site. Either:

  • Shift+F9
  • "3-bar" menu button > Web Developer > Storage Inspector

Usually it will open into the Cookies section but, if not, expand the cookies section in the left column and click the site.

I don't know what you'll see there, but if the "Expires on" column doesn't have dates out in the future, that could explain why you aren't being remembered in your next session.