This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to login using my email password

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

I am using the latest email password from my email provider, but this fails when using Thunderbird. Do I have a setup problem?

I am using the latest email password from my email provider, but this fails when using Thunderbird. Do I have a setup problem?

All Replies (1)

more options

Open Tools/Options/Security/Passwords/Saved Passwords and look at the password for the account, incoming and outgoing. Is the old password listed? If it is, right-click it and Edit Password. Otherwise, do you have a 3rd-party password manager controlling TB passwords?