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My Firefox login account does not work from Windows 10 desktop

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  • Last reply by James

MaxxSound
MaxxSound
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My Firefox login account works from Android, does not work from Windows 10 desktop. error: "Please enter a correct username and password. Note that both fields are case-sensitive." Is there a possible browser setting that needs to be checked?

My Firefox login account works from Android, does not work from Windows 10 desktop. error: "Please enter a correct username and password. Note that both fields are case-sensitive." Is there a possible browser setting that needs to be checked?

All Replies (2)

WestEnd
WestEnd
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No problem with Windows 10 and logging into the firefox forum help sections. I think your phone saved the login but your computer didn't save so you need to go back to check your login and password.

James
James
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MaxxSound said

My Firefox login account works from Android, does not work from Windows 10 desktop. error: "Please enter a correct username and password. Note that both fields are case-sensitive." Is there a possible browser setting that needs to be checked?

An account on what site or service?

Are you talking about your account on this https://support.mozilla.org site or are you talking about a Firefox Account in which this site does not make use of.

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account