Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox just removed most of my addons including my password manager with NO WARNING!

helpneeded
helpneeded
more options

I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder.

I can no longer use this add on and was given no warning. My browser just started and then my addons were gone.

I had passwords and security questions for my websites saved in the password manager.

Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites.

THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN!

--Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder. I can no longer use this add on and was given no warning. My browser just started and then my addons were gone. I had passwords and security questions for my websites saved in the password manager. Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites. THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN! --Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

Chosen solution

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.

Read this answer in context 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Seçilmiş Həll

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.