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Just auto-updated to v57 and I've lost several essential plug-ins. How do I downgrade and how are ordinary users like me supposed to know about the consequences

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  • Last reply by didcotman

didcotman
didcotman
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I'm shocked and horrified. I'm an ordinary user, not a developer, how was I supposed to know to switch off auto-update? What can I do now to restore my essential plug-ins?

I'm shocked and horrified. I'm an ordinary user, not a developer, how was I supposed to know to switch off auto-update? What can I do now to restore my essential plug-ins?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Sorry, the message you are seeing in your Firefox is not accurate. Your Firefox identifies itself as veresion 66.0.3, and almost certainly the add-ons are okay, but:

A critical Add-on-related certificate expired (which obviously should not happen). As a result, all verifications for that certificate are failing, preventing many extensions from being used, updated, or installed.

The Add-ons team is working on a fix for this. Official updates are expected to be posted here:

https://discourse.mozilla.org/t/certificate-issue-causing-add-ons-to-be-disabled-or-fail-to-install/39047

Currently, the only workaround is to set your system clock back (for example, if your date is May 3, set to May 2; if your date is May 4, set to May 3). You might have to reinstall extensions after that, or maybe Firefox will detect the difference at your next shut down/restart. Changing the date may have other consequences, so I understand this option isn't ideal.

didcotman
didcotman Question owner
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Brilliant! Thank you for the rapid and reassuring response!