This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

addons not working

more options

Hello,

My add-ons have stopped working and are shown as Legacy ones.

Also I can't install new ones.

I believe this must have been caused by the recent Firefox bug.

I have noted that in about:config xpinstall.signatures.required has been set to false, so it looks like the fix has been applied.

For me this is not working and add-ons are still shown as legacy.

Is there anything I can do to cure this ?

Regards,

Nick.

Hello, My add-ons have stopped working and are shown as Legacy ones. Also I can't install new ones. I believe this must have been caused by the recent Firefox bug. I have noted that in about:config xpinstall.signatures.required has been set to false, so it looks like the fix has been applied. For me this is not working and add-ons are still shown as legacy. Is there anything I can do to cure this ? Regards, Nick.

Chosen solution

Moors_Walker said

There was a Bug-A-Boo with a Certificate Expiration Date dealing with the Add-ons. There's a new FF Version with the main Fix, 66.0.4.

Mozilla Blog Post Update:
A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).
There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above.
(May 5, 16:25 EDT)


~Pj

Read this answer in context 👍 0

All Replies (5)

more options

Hello Nick,

I'm afraid you'll have to sit tight and wait .....

And keep an eye on this blog :

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/comment-page-5/

Sorry for the inconvenience .....

more options

Install this "hot-fix" extension to get the fix that Mozilla has done.

more options

Tried the hot fix but it failed.

"The add-on could not be downloaded because of a connection failure."

more options

Seçilmiş Həll

Moors_Walker said

There was a Bug-A-Boo with a Certificate Expiration Date dealing with the Add-ons. There's a new FF Version with the main Fix, 66.0.4.

Mozilla Blog Post Update:
A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).
There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above.
(May 5, 16:25 EDT)


~Pj

more options

Thanks,

Firefox upgraded to the new version when I switched on and the add-ons are working again.

Regards,

Nick.