This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Video displays wrong length of time

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Both Firefox and Firefox Dev Edition show this error. My video file is 92 seconds but when I add it to my site and view the local repo in either browser, the video is now 120 seconds. This issue does not happen in Safari or Chrome. It is especially bad because the video in Firefox plays for almost 30 seconds with no audio and then when it reaches the 30 second mark the audio works just fine.

Both Firefox and Firefox Dev Edition show this error. My video file is 92 seconds but when I add it to my site and view the local repo in either browser, the video is now 120 seconds. This issue does not happen in Safari or Chrome. It is especially bad because the video in Firefox plays for almost 30 seconds with no audio and then when it reaches the 30 second mark the audio works just fine.

All Replies (2)

more options

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Does the clip seen intact or does it look damaged?

Please provide a public link (no password) that we can check out. No Personal Information Please !