This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

using macbook pro, 10.14.4 - new firefox upgrade w/all my bookmarks GONE!!!

  • 3 cavab
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

What happened to my bookmarks?

I had a great bookmark toolbar set up and then when I upgraded to 67.0.2 (Quantum) they're all gone!!!!!!! Not even in the bookmark folder!!!!

WTF!!!!

macbook pro, 10.14.4

TIA, Paul

What happened to my bookmarks? I had a great bookmark toolbar set up and then when I upgraded to 67.0.2 (Quantum) they're all gone!!!!!!! Not even in the bookmark folder!!!! WTF!!!! macbook pro, 10.14.4 TIA, Paul

All Replies (3)

more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

The desktop folder is not there.

But there was one of those 'drive' icons on my desktop. When I ejected that and restarted Firefox everything was in place as it had been before. I'm not a Luddite, but I'm not a geek either... but I guess the installation wasn't complete... not that anything has changed that I can see from the previous version, now version 67.0.4.

Thanks for answering my call for help..

more options

That was very good work. Well done. Please flag your last post as Solved Problem as this could help others with the same problem.