This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

need help importing address book from Windows Live Mail

  • 2 cavab
  • 1 has this problem
  • 3 views
  • Last reply by brynn2

more options

Hello, I found this article and tried to follow instructions: https://support.mozilla.org/en-US/kb/switching-thunderbird#w_importing-windows-mail-contacts

All seems to go fine until I get to this step:

Click Tools > MoreFunctionsForAddressBook > Actions for Contacts > Import vCard / VCF.

When I find MoreFunctionsForAddressBook in Tools menu, Actions for Contacts is grayed out. Screenshot attached.

What can I do to try and get this to work properly?

Thank you very much.

Hello, I found this article and tried to follow instructions: https://support.mozilla.org/en-US/kb/switching-thunderbird#w_importing-windows-mail-contacts All seems to go fine until I get to this step: Click Tools > MoreFunctionsForAddressBook > Actions for Contacts > Import vCard / VCF. When I find MoreFunctionsForAddressBook in Tools menu, Actions for Contacts is grayed out. Screenshot attached. What can I do to try and get this to work properly? Thank you very much.
Attached screenshots

Chosen solution

You have All Addresses selected as the target for importing, but All Addresses isn't a true address book - it's just a search of all address books.

Select Personal Address Book and then Actions for contacts will be accessible.

Read this answer in context 👍 0

All Replies (2)

more options

Seçilmiş Həll

You have All Addresses selected as the target for importing, but All Addresses isn't a true address book - it's just a search of all address books.

Select Personal Address Book and then Actions for contacts will be accessible.

more options

Oh yay, that worked!

Thank you very much!