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Cannot change primary email address. No choice given

  • 4 cavab
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

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I already added a secondary email address. But, there is no choice given to CHANGE it to primary address. I always says " This emal already verified by another user. I don'e want to VERIFY IT. I want to change it as primary email addressIt always stays on yahoo. I want to change it to my gmail address. and make yahoo secondy.

I already added a secondary email address. But, there is no choice given to CHANGE it to primary address. I always says " This emal already verified by another user. I don'e want to VERIFY IT. I want to change it as primary email addressIt always stays on yahoo. I want to change it to my gmail address. and make yahoo secondy.

All Replies (4)

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Last time I checked, you needed a special link to change your primary email address. The following article has one, does it still work?

Change the primary email address on your Mozilla account

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Of course, now that I look at the article again, it says you should be able to do it from the Firefox Account icon on Firefox's toolbar:

Does the method of clicking Change... next to the secondary email, and then clicking Make Primary, work on yours?

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lou said

I always says " This emal already verified by another user.

Is it possible you have a second Firefox account that uses that address?

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Is it possible that you did create another Firefox Account that uses this secondary email address?

What happens if you try to login using this email address?