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Can I delete my firefox account on here that's connected to support, so I can add my email together with this support account instead?

  • 9 cavab
  • 1 has this problem
  • 6 views
  • Last reply by McCoy

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Can I delete the profile, I accidentally created with my Firefox account, so I can link my email with this one?

Can I delete the profile, I accidentally created with my Firefox account, so I can link my email with this one?

All Replies (9)

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I tried deleting the account, but it says an error occurred, I want to keep this account, the username and history of it, do I just make a new sync account and delete my old one and that will delete the profile?

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Hi tomatoshadow2, are you saying that you want to change the email address on your Firefox Account, or you want to associate an old Support account with your current Firefox Account?

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I want to associate this older support account with my Firefox account, but I mistakenly signed in with my Firefox account, creating a support support account, that I want to delete, so I can use this one with my Firefox account.

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Hi tomatoshadow2, I think an admin will need to help you sort this out, I don't think I would trust deleting anything through the features on this site.

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Sounds good, how do I get in contact with someone to delete my other support profile?

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I added an "Admin" tag to the thread, but you also could post on the Contributor's forum:

https://support.mozilla.org/forums/contributors

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tomatoshadow2 said

Sounds good, how do I get in contact with someone to delete my other support profile?

Hi tomatoshadow2,

You could send a PM to this administrator :

https://support.mozilla.org/en-US/user/gguizzardi

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@McCoy

Thanks, I did.

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tomatoshadow2 said

@McCoy Thanks, I did.

Don't be disappointed though if they don't contact you right away, cause administrators (usually) don't work outside office hours .....