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I can't delete any bookmarks.

  • 9 cavab
  • 3 have this problem
  • 5 views
  • Last reply by Ellen

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I can't delete any bookmarks. No "star" in address bar. There was one, but when I clicked on it, nothing happened. Now it's gone.

I can't delete any bookmarks. No "star" in address bar. There was one, but when I clicked on it, nothing happened. Now it's gone.

All Replies (9)

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Hello Ellen,

Would you try this please :

Click on the 3-dots (...) at the right end of the address bar (Page Actions); do you see the star there ? If so : then right-click on it to add it to the address bar.

Any luck ?

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Okay, I got the star back. But when I click on it because I want to delete a bookmark, it doesn't turn blue. Nothing happens. So I still can't delete any bookmarks. But thanks for showing me how to get it back.

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Ellen said

But when I click on it because I want to delete a bookmark, it doesn't turn blue. Nothing happens. So I still can't delete any bookmarks.

The star should turn blue when you want to bookmark a page - when you want to remove a bookmark the star should already be blue .....

Would you do this please :

Type in the address bar about:support (and press Enter)

Scroll all the way down till you see "Places Database" and click on "Verify Integrity' Then copy and paste the results here please.

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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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^ See my last post - wanted to wait for the results ....

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Too complicated. I don't have time right now. I'll let you know when I've done it.

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In a lot of cases you only need to open Help -> Troubleshooting Information (about:support) and click the "Verify Integrity" button and possibly close and restart Firefox. This should only take a less than a minute. If this isn't working then you need to take further action.

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Okay, I did that. I got the star to turn blue. I clicked on "Remove bookmark" on the drop-down menu, but it's still there.

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Update: It worked on a couple, but didn't work on a couple of others.