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firefox defaults to bing but returns no search results

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Firefox is my default browser but when I search it automatically changes to Bing. Today when I search, it is returning no results, just a blank page. Just tried Google Chrome - it works fine. My Firefox 'favourites' work but a new search results in the Bing blank page. Any ideas? Have checked default settings (yes for Firefox) and extensions/add-ons - only have an Iobit add-to block ads. Done a malware scan with no issues. No idea why it has changed today. Previously searches from Firefox - auto to Bing - but at least came up with some results.

Firefox is my default browser but when I search it automatically changes to Bing. Today when I search, it is returning no results, just a blank page. Just tried Google Chrome - it works fine. My Firefox 'favourites' work but a new search results in the Bing blank page. Any ideas? Have checked default settings (yes for Firefox) and extensions/add-ons - only have an Iobit add-to block ads. Done a malware scan with no issues. No idea why it has changed today. Previously searches from Firefox - auto to Bing - but at least came up with some results.
Attached screenshots

Modified by wendyjlang

All Replies (7)

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Is Bing your default search engine?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Hi wendyjlang, you might have noticed the address bar on your search results page contains a lot of extra parameters. When you use the built-in Bing search plugin, the URL looks similar to this:

https://www.bing.com/search?q=mulch&pc=MOZI&form=MOZLBR

Your screenshot very different parameters, which may be added by an add-on or external program. The terms starting with CON remind me of Conduit, a publisher of many add-ons that modify how browsers search.

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conlogo=CT333xxxxx is another indication that Conduit might be involved.

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Thanks for your responses - wasn't sure what the implications to your responses were jscher2000? Understood what you were getting at, but not sure what to do with it. Oddly, Firefox is functioning just fine today - giving responses to searches but still comes up with Bing automatically. Must have just been a glitch that day, although I had tried shutting down and relogging in for that reason. Quite weird. As I said in initial post, I had checked for add-ins but had only Iobit to stop advertisements, and Firefox was set as default, so in my limited experience, I had no answers. Thanks all for your responses, even though all seems well now. regards, Wendy

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Hi Wendy, if you WANT to use Bing, then it sounds like you are all set.

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Hi Jscher2000, no I don't particularly want to use Bing and it's annoying that it pops up each time I open my computer. At present, I currently just open another tab and proceed with Firefox and close the Bing tab. Prefer Firefox's search results compared with Bing and Chrome. thanks again, Wendy.

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Hi Wendy, I guess I'm not completely clear on what is causing Bing to pop up. Does that occur when you start Firefox using its program icon, or if you launch a new window using Ctrl+n? In that case, please check the home page setting: How to set the home page.

Also, if you don't want Firefox to start up automatically with Windows, please check this article: Firefox starts automatically when I restart Windows.