This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird automatically moves all tagged/labeled/starred messages to trash.

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

We have 5 PCs in 1 network. All use 1 mail address. 2 PC use MS Outlook, 3 use Thunderbird. All the clients are set to IMAP. If somebody flags a mail in - inbox/incoming folder - with a star or give it an important , etc. tag, after a couple of minutes, TB automatically moves that mail to TRASH. Folder repair solves the problem, but only for a couple of hours. This error does not appear in PCs using MS Outlook, but those has that mail at inbox and trash also. If anybody has a solution for this, we will be very grateful!

We have 5 PCs in 1 network. All use 1 mail address. 2 PC use MS Outlook, 3 use Thunderbird. All the clients are set to IMAP. If somebody flags a mail in - inbox/incoming folder - with a star or give it an important , etc. tag, after a couple of minutes, TB automatically moves that mail to TRASH. Folder repair solves the problem, but only for a couple of hours. This error does not appear in PCs using MS Outlook, but those has that mail at inbox and trash also. If anybody has a solution for this, we will be very grateful!

All Replies (1)

more options

who i the mail provider? Those associated with yahoo are known to do this and the latest version has fixes for it.