This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Thunderbird sign in

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

peggyp
peggyp
more options

Recently, when I try to view my emails, this message, posted below, pops up. No matter what password I enter, I keep getting this same message. I never had to enter a password before. Can I disable this somehow?

Recently, when I try to view my emails, this message, posted below, pops up. No matter what password I enter, I keep getting this same message. I never had to enter a password before. Can I disable this somehow?
Attached screenshots

Chosen solution

Enter the same password that works when you access the account through webmail. If you check the box 'Use Password Manager...', you won't receive future prompts.

Read this answer in context 👍 1

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Seçilmiş Həll

Enter the same password that works when you access the account through webmail. If you check the box 'Use Password Manager...', you won't receive future prompts.