This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

secondary display switches off (Spotify)

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by sax

sax
sax
more options

After update to Firefox 70.0.1 my secondary display goes dark from time to time (it is like if it signal was lost and therefore it enters power saving mode). This happened mostly when I opened Spotify to play something. When I close Firefox, secondary display wakes up again and works as usual. I'm not really sure where to search for error logs as this may be related to graphics acceleration or media play? What other information you think would help to shed some light on the issue?

Thank you, sax

After update to Firefox 70.0.1 my secondary display goes dark from time to time (it is like if it signal was lost and therefore it enters power saving mode). This happened mostly when I opened Spotify to play something. When I close Firefox, secondary display wakes up again and works as usual. I'm not really sure where to search for error logs as this may be related to graphics acceleration or media play? What other information you think would help to shed some light on the issue? Thank you, sax

All Replies (2)

poljos
poljos
  • Top 25 Contributor
more options

Nevím do jaké míry může Firefox samotný ovlivnit zobrazení na druhém monitoru. To je snad záležitost systému a grafické karty. A pokud se to stává jenom "občas", tak tím spíše to není chyba ve Firefoxu. Software zná jen stavy "funguje nebo nefunguje".

Pokud jde o přehrávání videí a hudby, může mít vliv nastavení v about:preferences - Výkon - HW akcelerace (změnit současné nastavení).

sax
sax Question owner
more options

> poljos Proto jsem právě psal, že moc nevím, jak toto ladit. Vazba na Firefox je tam ale jasná - displej se vypne při kliku na tlačítko play ve Spotify. Při vypnutí Firefoxu se pak displej opět zapne.

Když otevřu YouTube, tak se monitor také vypne (aniž bych na cokoli kliknul), ale po chvilce se displej opět zapne.

Dříve jsem nic takového nezaznamenal, takže to bude změnami, které přinesla verze 70.0.1. HW akcelerací to nebude, chování přetrvává i když v nastavení HW akceleraci vypnu.