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Credentials no more synced with Firefox Sync

davide.moro
davide.moro
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Hi, I have Firefox 68 (andoid) registered to Firefox Sync with all my credentials. Now I installed on linux Firefox 70, enabled sync for my account but credentials are no more synced. I think it is an issue due to a old Firefox account, created when there were no Firefox Lockwise.

I followed the migration guide but probably I was not able to understand the procedure: I

  • disconnected sync on all my browsers
  • sign in again from my android device with sync using the same email (I've read that is possible)

Help please!

PS: I tried to install Firefox Lockwise but credentials are empty for my account, despite I forced manually sync from my android.

Hi, I have Firefox 68 (andoid) registered to Firefox Sync with all my credentials. Now I installed on linux Firefox 70, enabled sync for my account but credentials are no more synced. I think it is an issue due to a old Firefox account, created when there were no Firefox Lockwise. I followed the migration guide but probably I was not able to understand the procedure: I * disconnected sync on all my browsers * sign in again from my android device with sync using the same email (I've read that is possible) Help please! PS: I tried to install Firefox Lockwise but credentials are empty for my account, despite I forced manually sync from my android.

All Replies (4)

Senali Madawala
Senali Madawala
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-Sign up for Firefox Accounts -Sync logins in Firefox for Android -Install Firefox Lockwise on Android -Enable auto-fill on your Android devices 

    Firefox Lockwise can enter your login credentials automatically on apps if you enable this feature so that you don't have to keep manually entering them. First, you have to enable autofill on your phone.

Modified by Senali Madawala

Firefox no t1g3r
Firefox no t1g3r
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The strange is that I can access the credentials in my Firefox mobile, have the same account of Firefox computer, in the PC no credential now with new version 71, neither lockwize get any credentials!!! There must be any other error in getting the access to previous credentials base!!! And I can't loose it!!

the-edmeister
the-edmeister
  • Moderator
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Firefox on desktop has Lockwise built in to Firefox where "mobile" Firefox for Android uses a Lockwise extension.

Type about:profiles and hit Enter in Firefox 71 on the desktop PC.

Do you have more than one Profile? If so, open another Profile and see if your "credentials" / user data is in the other Profile.

Firefox no t1g3r
Firefox no t1g3r
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Hi. Have two profiles, default and other default-release. Created another profile, but the credentials don't show up.

Modified by Firefox no t1g3r