This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Suddenly getting error msgs: "Mail delivery failed: Returning message to sender" immediately after receiving msg

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

more options

I receive an email and immediately afterward get the error msg that an email that I tried to send was rejected, but I did not try to send an email.

I receive an email and immediately afterward get the error msg that an email that I tried to send was rejected, but I did not try to send an email.

Chosen solution

Do you have an auto reponse set up ? Please note an auto response might be set up in your webmail account accessed via a browser, so please check that as well.

In Thunderbird Check out any auto sending of Return Receipts. Menu app icon > Options > Advanced > General Click on 'Return Receipts'

When I receive a request for a return receipt: Is this set up to allow return receipts automatically or to 'Ask'?

Do you have a 'Message Filter' which may be auto replying when emails are received ? Perhaps you set up an out of office type of response and forgot to stop it. This could be in Thunderbird, but it could also be set up in webmail.

Read this answer in context 👍 1

All Replies (1)

more options

Seçilmiş Həll

Do you have an auto reponse set up ? Please note an auto response might be set up in your webmail account accessed via a browser, so please check that as well.

In Thunderbird Check out any auto sending of Return Receipts. Menu app icon > Options > Advanced > General Click on 'Return Receipts'

When I receive a request for a return receipt: Is this set up to allow return receipts automatically or to 'Ask'?

Do you have a 'Message Filter' which may be auto replying when emails are received ? Perhaps you set up an out of office type of response and forgot to stop it. This could be in Thunderbird, but it could also be set up in webmail.