This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox crashes

Eli02116
Eli02116
more options

This is error in the Event Viewer: Faulting application name: firefox.exe, version: 72.0.1.7311, time stamp: 0x5e150e8f Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526 Exception code: 0xc0000005 Fault offset: 0x000000000003b945 Faulting process id: 0x4ff0 Faulting application start time: 0x01d5cae3e01ad48d Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: b765f298-8ee7-46cd-b8fc-e37b651345a7 Faulting package full name: Faulting package-relative application ID:


Any suggestion?

This is error in the Event Viewer: Faulting application name: firefox.exe, version: 72.0.1.7311, time stamp: 0x5e150e8f Faulting module name: ntdll.dll, version: 10.0.18362.418, time stamp: 0x99ca0526 Exception code: 0xc0000005 Fault offset: 0x000000000003b945 Faulting process id: 0x4ff0 Faulting application start time: 0x01d5cae3e01ad48d Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: b765f298-8ee7-46cd-b8fc-e37b651345a7 Faulting package full name: Faulting package-relative application ID: Any suggestion?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Please see this: https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support