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Lost All My Bookmarks - Can't find any restore !! Please HELP. Been spending hours unsuccessfully.

  • 4 cavab
  • 2 have this problem
  • 16 views
  • Last reply by gwo.viral

Murad Karimi
Murad Karimi
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Recently I have been having issues with my laptop. So, I decided to set my Windows 10 laptop back to factory settings. After the successful factory settings, I downloaded the latest version of Firefox and tried logging into my Firefox account. For some odd reason, it wouldn't recognize my login username and password. So, I tried to reset my password. After resetting my password, I managed to log into my Firefox account but all my bookmarks disappeared. I tried to restore but all I see is today's date and no other previous restore (see screenshot).

I am extremely exhausted trying to figure out a way to get back my bookmarks as it has many years of bookmarks that I need to use back.

I would appreciate any help on this matter.

Recently I have been having issues with my laptop. So, I decided to set my Windows 10 laptop back to factory settings. After the successful factory settings, I downloaded the latest version of Firefox and tried logging into my Firefox account. For some odd reason, it wouldn't recognize my login username and password. So, I tried to reset my password. After resetting my password, I managed to log into my Firefox account but all my bookmarks disappeared. I tried to restore but all I see is today's date and no other previous restore (see screenshot). I am extremely exhausted trying to figure out a way to get back my bookmarks as it has many years of bookmarks that I need to use back. I would appreciate any help on this matter.
Attached screenshots

All Replies (4)

FredMcD
FredMcD
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Murad Karimi said

I decided to set my Windows 10 laptop back to factory settings

Did you save your data, or was that removed?

Murad Karimi said

. . . and tried logging into my Firefox account

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Are you talking about sync?

Murad Karimi said

So, I tried to reset my password
Murad Karimi
Murad Karimi Question owner
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FredMcD said

Are you talking about sync? FredMcD said

Yes, I am talking about sync. That means by resetting the password, I lost all of my all data from the servers. Right??

Ajaykumar
Ajaykumar
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As you said that you have reset your laptop in factory mode, all the applications, programs and user data stored on the computer are deleted. So, unless you saved/backup your bookmark file externally there isn't a way to get back your bookmarks.

You can see where are your bookmarks saved [https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-d...]

gwo.viral
gwo.viral
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same problem or mistake. lost all bookmarks in the process of setting new password. Is there anyway to get back ???