This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

emails have recently started coming in script form not the normal language and characters

  • 6 cavab
  • 1 has this problem
  • 2 views
  • Last reply by pritchard1

more options

Im not well versed in computers, but about 3 weeks ago my email links come in a script form, instead of the usual english language and symbols and characters

Im not well versed in computers, but about 3 weeks ago my email links come in a script form, instead of the usual english language and symbols and characters

All Replies (6)

more options

try right clicking the folder and selecting properties on the menu. Then click the repair button. That usually fixes stuff that looks like computer code.

more options

Thanks, but that didn't solve this problem.

more options

Hi Can you upload a screenshot of what you are seeing? It might help us figure out what's happening. Thanks. https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options
more options

Those links seem to work perfectly, except that Google+ does not exist any more... Are these links you are sending out, or links you have received? Please upload screenshot of what you see in Thunderbird as requested - show one that looks the way you expect them to look (from before 3 weeks ago), and one that does not.

more options

All my emails now come in this form. I then need to click on them to open. Before, I didn't need to click on the link, they were already open.


To view your Golf Galaxy(R) email in HTML click here >> https://e.golfgalaxy.com/H/2/v4000001708d6267dfb666b2f4bbe5be50/fbcbc86f-b768-45a8-a0d0-e40e70b7eeda/HTML