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Impossible to send mail with alice account

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by Daveh110

alfcar2003
alfcar2003
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Suddenly today, without having made any updates or changes to the configuration, I can no longer send emails from my Alice account. Receiving emails works properly. When I try to send the email, the following message appears: <a href="https://ibb.co/MkngFNY">Finestra-di-errore</a>

Sending emails from gmail accounts works. Sending direct mail from alice webmail works. Additional information: - TIM e-mail supplier (Alice mail) - Fasweb internet service provider - Thunderbird 68.5.0 release (32 bit) - S.O. Windows 10 Home vers. 1909 regularly updated - Windows defender antivirus I have already tried to disable the firewall, but the problem persists.

Suddenly today, without having made any updates or changes to the configuration, I can no longer send emails from my Alice account. Receiving emails works properly. When I try to send the email, the following message appears: <a href="https://ibb.co/MkngFNY"><img src="https://i.ibb.co/MkngFNY/Finestra-di-errore.png" alt="Finestra-di-errore" border="0"></a> Sending emails from gmail accounts works. Sending direct mail from alice webmail works. Additional information: - TIM e-mail supplier (Alice mail) - Fasweb internet service provider - Thunderbird 68.5.0 release (32 bit) - S.O. Windows 10 Home vers. 1909 regularly updated - Windows defender antivirus I have already tried to disable the firewall, but the problem persists.
Attached screenshots

All Replies (1)

Daveh110
Daveh110
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I don't speak the language of your attachment but one phrase doesn't need translation: "blacklisted IP address". It looks like you have inherited an IP address that was previously used by a spammer. Do you know how to get a different IP address from your ISP?