This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Headphones sound weird when listening to audio/watching videos on Firefox. What can I do?

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

sheena4
sheena4
more options

So, I bought my Philips SHP9500 headphones two weeks back and they were working fine until today when I was watching gameplay videos on YouTube (on Firefox). They are working absolutely fine with Chrome but a crackling sound is bothering me when using Firefox. I also tried cleaning my headphones by following the steps mentioned here: https://headphonesproreview.com/how-to-clean-headphones/

But nothing seems to help. Is there a problem with my headphones or is there a compatibility issue with Firefox? Please help as I don't intend to buy new headphones. :(

So, I bought my Philips SHP9500 headphones two weeks back and they were working fine until today when I was watching gameplay videos on YouTube (on Firefox). They are working absolutely fine with Chrome but a crackling sound is bothering me when using Firefox. I also tried cleaning my headphones by following the steps mentioned here: https://headphonesproreview.com/how-to-clean-headphones/ But nothing seems to help. Is there a problem with my headphones or is there a compatibility issue with Firefox? Please help as I don't intend to buy new headphones. :(

Chosen solution

Maybe check that you haven't set the volume level too high in Firefox to prevent distortion of the sound or even digital clipping in the headphone. The volume level on videos can differ quite a lot and some are quite loud and can cause distortion.

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

Maybe check that you haven't set the volume level too high in Firefox to prevent distortion of the sound or even digital clipping in the headphone. The volume level on videos can differ quite a lot and some are quite loud and can cause distortion.