This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

An error occurred during a connection to example.org. The page you are trying to view cannot be shown.

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

More details should be provided please, not just a generic "Secure Connection Failed" error page with a generic link to the generic https://support.mozilla.org/en-US/kb/secure-connection-failed-did-not-connect page. I'm sure the information there is well-meaning, but it will never be useful in diagnosing a specific problem if you obfuscate the details of the error from the user with bland, generic error pages and/or messages.

More details should be provided please, not just a generic "Secure Connection Failed" error page with a generic link to the generic https://support.mozilla.org/en-US/kb/secure-connection-failed-did-not-connect page. I'm sure the information there is well-meaning, but it will never be useful in diagnosing a specific problem if you obfuscate the details of the error from the user with bland, generic error pages and/or messages.

All Replies (1)

more options