This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

My pinned tabs have all disappeared.

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

BlackBart1955
BlackBart1955
more options

I used to have 5 or 6 pinned tabs that I used quite frequently, but now I have none. They used to be there every time I opened Firefox, but now, if I pin a tab and close Firefox, it's not there when I reopen Firefox. Is there a fix for that to make it so the pinned tabs don't go away as soon as you close Firefox?

I used to have 5 or 6 pinned tabs that I used quite frequently, but now I have none. They used to be there every time I opened Firefox, but now, if I pin a tab and close Firefox, it's not there when I reopen Firefox. Is there a fix for that to make it so the pinned tabs don't go away as soon as you close Firefox?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This usually happens if you use "Clear history when Firefox closes" to clear the browsing history.

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Browsing History
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your System Details list shows that you have a user.js file in the profile folder to initialize prefs# each time Firefox starts. The user.js file will only be present if you or other software has created this file and normally won't be present.

You can check its content with a text editor (right-click: "Open with"; do not double-click). The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can delete the user.js file if you didn't create this file yourself.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.