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Sound issue with web camera

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

ioakar1
ioakar1
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Hi, all. I am using the camera: Canyon 2K Quad HD live streaming Webcam CNS-CWC6N and interlocutor hear noises at the background, anyone know what I can do?

Thank you in advance.

Hi, all. I am using the camera: Canyon 2K Quad HD live streaming Webcam CNS-CWC6N and interlocutor hear noises at the background, anyone know what I can do? Thank you in advance.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Please ignore spam replies about third-party support you may have received earlier and do not call a supplied phone number or send email.
This is the official support forum and we do not supply support by phone.

Does this only happen with Firefox ?

Do you use special software or do you a web page with an HTML5 media player to stream this media data ?

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.