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I'm having outgoing email issues with thunderbird.

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  • Last reply by Matt

artgearhart
artgearhart
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I'm having outgoing email issues with thunderbird email. Recently we had a thunderbird outage in out 63901, Poplar Bluff Missouri area. That outage was appearently corrected. We are now able to receive thunderbird emails, however we are no longer able to send thunderbird emails.

I'm having outgoing email issues with thunderbird email. Recently we had a thunderbird outage in out 63901, Poplar Bluff Missouri area. That outage was appearently corrected. We are now able to receive thunderbird emails, however we are no longer able to send thunderbird emails.

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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Could you please do the following:

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com and paste the info from your Troubleshooting Information page, then copy the resulting URL.
  3. Open a reply to this post, and paste the link to your troubleshooting information.

Next, we'll need you to provide answers to the following question:

  • Does Thunderbird work in Thunderbird Safe mode?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?