"unable to deliver email" message error when i try to reset firefox account password.
However I can use the old password to sign in support.mozilla.org but the password does not work for firefox sync . I tried clearing all cache and using different devices but the problem persists and does not let me set up sync.
All Replies (2)
- Go to accounts.firefox.com
- Click on the lock icon in the address bar.
- Click on More Informationbutton.
- Click on the Permissions tab.
- Scroll down to Set Cookies and select Allow.
- Restart Firefox.
If this does not help, please make sure that there are no add-ons blocking cookies for accounts.firefox.com.
For advanced users: Make sure DOM Storage is enabled:
- Type about:config in the address bar and press Return.
A warning page may appear. Click I accept the risk!Accept the Risk and Continueto continue to the about:config page.
- In the filter search for dom.storage.enabled.
- Make sure the value is set to true. If not, double-click to change it.
- Restart Firefox and sign in once more to accounts.firefox.com.
See also http://kb.mozillazine.org/dom.storage.enabled.
https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips
Hi Pallavi Kumari,
Setting the cookies from default to allow solved the issue. Thank you for the speedy solution. Cheers :D