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Thunderbird - Default Folders disappeared from folder Pane

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

Hypnocoachkim
Hypnocoachkim
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I have Windows 10 and updated version of Thunderbird email program Recently the default folders [sent, drafts, deleted items] disappeared from the Folder Pane I have so far, rebooted in Default mode, checked all Folder Pane display choices - to ALL I need help to restore at least the default folders - Sent being the most important When I go to folder choices in settings, I checked sent, archives settings again but they are lurking somewhere else in my computer Many Thanks, Kim W. 7.7.20

I have Windows 10 and updated version of Thunderbird email program Recently the default folders [sent, drafts, deleted items] disappeared from the Folder Pane I have so far, rebooted in Default mode, checked all Folder Pane display choices - to ALL I need help to restore at least the default folders - Sent being the most important When I go to folder choices in settings, I checked sent, archives settings again but they are lurking somewhere else in my computer Many Thanks, Kim W. 7.7.20

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Are you talking about a POP or IMAP mail account?

If IMAP, see if you need to subscribe again to see folders.

  • Right click on imap mail account name in Folder Pane and clickon 'Subscribe'
  • Click on 'Refresh'
  • Select/Highlight folders and click on 'Subscribe'.
  • Click on 'OK'

Modified by Toad-Hall