This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing emails in grouped inbox view

more options

Hi, I have multiple email accounts, all IMAPs. I changed the view to group them to show all inboxes, sends together, concepts in groups (View-Folders-Grouped). So All inboxes are in a group, and I can click on specific inbox account to view just that account or click on the all inboxes and see all email from all inboxes grouped. Just when I choose to view all inboxes there is one account missing from the view, I can see the rest, just one particular is missing. Any idea where is this account set wrong so I don't see this one in grouped view?

in the attachment is picture, all 7 inboxes grouped, but when selected view all inboxes, inbox 2 emails are missing

Hi, I have multiple email accounts, all IMAPs. I changed the view to group them to show all inboxes, sends together, concepts in groups (View-Folders-Grouped). So All inboxes are in a group, and I can click on specific inbox account to view just that account or click on the all inboxes and see all email from all inboxes grouped. Just when I choose to view all inboxes there is one account missing from the view, I can see the rest, just one particular is missing. Any idea where is this account set wrong so I don't see this one in grouped view? in the attachment is picture, all 7 inboxes grouped, but when selected view all inboxes, inbox 2 emails are missing
Attached screenshots

Chosen solution

Right-click the root inbox folder (circled red in your screenshot), select Properties and click the Choose button, then make sure the inboxes for the two accounts are included/checked for searching.

Read this answer in context 👍 1

All Replies (3)

more options

Seçilmiş Həll

Right-click the root inbox folder (circled red in your screenshot), select Properties and click the Choose button, then make sure the inboxes for the two accounts are included/checked for searching.

more options

Thanks, very nice trick. Worked like a charm.

more options

Hier is eine Grafik zum besseren Verständnis