This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Printing issue firefox on windows 10

  • 2 cavab
  • 1 has this problem
  • 12 views
  • Last reply by lougonza

lougonza
lougonza
more options

I just purchased a HP Envy Laptop with Windows 10 and can't print documents from the Web. I can print using Chrome and from my computer programs.

I also have a laptop with Windows 7 and have no problems printing documents from the Web with Firefox.

Since Firefox is my preferred browser and Envy Windows 10 is my preferred PC, I would like to be able to print from the Web and needed.

Thank you in advanced for you help.

I just purchased a HP Envy Laptop with Windows 10 and can't print documents from the Web. I can print using Chrome and from my computer programs. I also have a laptop with Windows 7 and have no problems printing documents from the Web with Firefox. Since Firefox is my preferred browser and Envy Windows 10 is my preferred PC, I would like to be able to print from the Web and needed. Thank you in advanced for you help.

Chosen solution

Thank you for your response. When I try to print, the dialog box shows: - Microsoft XPS Document Writer - One Note for Windows 10 - Officejet 6700 (That is my printer at another city and state).

- The HP Officejet Pro 8720 does not show.

I then select Find Printer and asks me to enter a printer in the network. Nothing shows there.

I can print from Excel, Word, etc. as well as from the Web with Google Chrome.

Just figured out the problem. It was mine. All I had to do was scroll right to see other printers to select including the HP 8720. DUMB.

Thank You LouG

Read this answer in context 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi lougonza, what happens when you try to print from Firefox? Is there a specific error message? Or none of your printers are visible in the Print dialog? Or...?

lougonza
lougonza Question owner
more options

Seçilmiş Həll

Thank you for your response. When I try to print, the dialog box shows: - Microsoft XPS Document Writer - One Note for Windows 10 - Officejet 6700 (That is my printer at another city and state).

- The HP Officejet Pro 8720 does not show.

I then select Find Printer and asks me to enter a printer in the network. Nothing shows there.

I can print from Excel, Word, etc. as well as from the Web with Google Chrome.

Just figured out the problem. It was mine. All I had to do was scroll right to see other printers to select including the HP 8720. DUMB.

Thank You LouG

Modified by lougonza