This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook 'Farm Town & Zynga Poker'

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Farm Town at Facebook will not let me send gifts and stopped showing my friends icons. I got lots of tips from Taz but the only thing that worked was using Microsoft Internet Explorer 11. Zynga poker would not allow me to use ie 11, so I can't play poker at all. My computer is running windows 10 Version 1903 (OS Build 18362.1016). I can not say what day the problem started but it was in the period 10-17 August 2020. Power was out. When we got power again none of the Facebook links for Poker could get past 'Logging In'.

Farm Town at Facebook will not let me send gifts and stopped showing my friends icons. I got lots of tips from Taz but the only thing that worked was using Microsoft Internet Explorer 11. Zynga poker would not allow me to use ie 11, so I can't play poker at all. My computer is running windows 10 Version 1903 (OS Build 18362.1016). I can not say what day the problem started but it was in the period 10-17 August 2020. Power was out. When we got power again none of the Facebook links for Poker could get past 'Logging In'.
Attached screenshots

All Replies (1)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window