This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Extension not showing

  • 6 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Ken Appel

more options

Lastpass extension icon does not display even though Firefox shows it installed in extensions list.

Lastpass extension icon does not display even though Firefox shows it installed in extensions list.

All Replies (6)

more options

You can add buttons to the Firefox toolbar by pressing the menu button (three lines) in the top-right corner of the screen and selecting the Customize option from the drop-down menu. When you are done making the changes to the toolbar, you can close the customize tab. See Customize Firefox controls, buttons and toolbars for more information.

If your toolbar has a lot of items, some may be moved into the overflow menu, which will appear as two right-facing arrows on the toolbar. You can also use the customization mode mentioned above to move buttons in and out of the overflow menu.

Hope this helps.

more options

I looked in customize but it only shows Firefox tools not my extensions. The problem is that the icon for Lastpass is not visible but my other four extension icons are displayed. Firefox (Manage Your Extensions) shows that Lastpass is installed but I can't access the program from the browser screen. Any help would be appreciated since I use this program often.

more options

I found the answer to one problem. The icon displayed when I checked Allow for 'Run in private windows'.

The inability to login persists even after clearing data, removing and adding Lastpass extension. Doesn't accept the password. Yet, I open Lastpass on Chrome just fine with the same master password.

more options

Do you have Firefox set to always use Private Browsing mode? That can break certain add-ons.

If you uncheck the Always use private browsing mode option, the Remember browsing and download history option, the Remember search and form history option and then check the Clear history when Firefox closes option that should have the same effect as always running in Private Browsing mode without breaking the functionality of add-ons.

Hope this helps.

more options
more options

All are unchecked as you suggest, thank you. However, the icon disappears from the toolbar when I uncheck Always use private browsing mode option. In which case, login fails.